FAQ
Setup & Installation
Q: What happens next after you start your Livewire Risk-Free Trial?
A: Once you sign up, you’ll receive an email with your download link to Livewire. From there, you get activated and explore all the features, set up your charts, and see how Livewire fits into your trading strategy.
We’re confident you’ll love how Livewire enhances your trading performance — but if it’s not the right fit, you’re covered. Simply email Customer Support within your 7-Day Risk Free period to request a refund.
Q: How do I install the indicators?
A: After checkout, you’ll receive an email with download links and a step-by-step installation guide. We also provide video tutorials to make the setup quick and easy.
Q: What if I switch computers or need to reinstall?
A: No problem! Your license can be migrated to a new machine anytime. It just works on one computer at a time. And if you ever need a hand, our support team’s always here to help — support@livewireindicators.com or hop into our Discord Community.
Q: How long does it take to get access after purchasing?
A: Once your payment is complete, you’ll receive an email with download instructions and can start using Livewire immediately upon activation.
Usage & Features
Q: Which platforms are supported?
A: Livewire is currently available for NinjaTrader 8 and works across all market products.
Q: Do these indicators work in all markets?
A: Yes. While Livewire is optimized for futures trading, it also works for stocks, forex, and crypto—any instrument available in NinjaTrader.
Q: Do I need to be an advanced trader to use these tools?
A: No. Livewire is designed for all experience levels. Beginners benefit from simplified trade signals, while advanced traders gain powerful filtering and multi-timeframe confirmation.
Q: What makes Livewire different from other indicator suites?
A: Many indicators flood your charts with unnecessary clutter. Livewire was designed to cut the noise and focus only on clarity and consistency. Plus, it delivers powerful insights at an affordable price—unlike many other tools on the market.
Q: How do I install the indicators?
A: To install the indicators, simply sign up here. Once you do, you’ll gain access to quick start guides, instructional videos, as well as support from our Discord Community.
Q: Do I need coding experience to use Livewire?
A: Not at all. Livewire is plug-and-play. You can customize settings through an easy-to-use interface—no coding or scripting required.
Q: What types of alerts are available?
A: Livewire supports visual chart alerts and audio cues within NinjaTrader.
Q: Is Livewire automated, or does it just provide signals?
A: Livewire is designed to provide clear, rules-based signals to guide your trading decisions. They do not place trades automatically. This gives you full control over entries, exits, and risk management. They don’t place trades automatically—but stay tuned, as new algorithmic tools are coming to further expand your trading options.
Q: Will Livewire make me win every trade?
A: No magic indicator, algorithm, or system can predict the markets with guaranteed accuracy—because markets simply don’t work that way. At Livewire, we’re proud to provide both free and premium trading tools designed to give you an edge—but they’re just that: tools. The real power comes from how you use them.
Trading always involves risk, and past performance isn’t a promise of future results. So stay smart, stay disciplined, and trade at your own risk.
Q: Do you provide training on how to use the suite?
A: Absolutely. Along with the indicators, you’ll receive access to setup guides, video walkthroughs, and Discord Community support so you can learn quickly.
Q: Can I request new features or improvements?
A: Yes. We listen closely to our trading community, and feature requests often guide future updates.
Pricing & Access
Q: Is this a subscription or a one-time purchase?
A: Livewire Trading Suite, Livewire Trend Tracker & MACDuo, Livewire MACDuo are subscription-based.
Livewire Gaps, Livewire Key Levels, and Livewire Waddah Explosion are all one-time purchases.
Livewire Volume Profile, Livewire Renko, Livewire Renko Boundaries, and Livewire Reversals are FREE.
Q: Will I receive updates in the future?
A: Yes. Every purchase includes updates, so you’ll always have the latest versions of all Livewire Indicators.
Q: Can I try before I buy?
Yes! We offer a 7-Day Risk-Free Trial so you can test Livewire in your trading environment before committing. Trials include full functionality and access to our support team.
Q: Will there be additional costs beyond the subscription?
A: Please note that, depending on your trading platform, you may need an active market data subscription (e.g., CME, NASDAQ, etc.), which is separate from Livewire Indicators.
Q: Do you offer refunds?
A: We’re confident you’ll love how Livewire enhances your trading performance — but if it’s not the right fit, you’re covered. Enjoy a 7-Day Risk-Free Trial from the day you receive your Livewire Indicators tool. If you’re not completely satisfied, simply email support@livewireindicators.com within 7 days to request a refund.
Q: What is your cancellation policy?
A: We offer a 7-Day Risk-Free Trial on new purchases. You have seven (7) days to decide whether you want to keep the product. If you do not cancel within the trial period, your payment method will be charged the full price. All purchases after the 7-Day Risk-Free Trial are final.
Support & Community
Q: How do I get help if I run into issues?
A: You’ll have direct access to our Support Team and the Discord Community, where traders share setups, ask questions, and get fast responses.
Q: Is there a community for Livewire users?
A: Yes! Our Discord Community is the hub for Livewire Indicators traders—get support, share trade ideas, and connect with other like-minded traders. Join Now!