FAQ
Setup & Installation
Q: How do I install the indicators?
A: After checkout, you’ll receive download links and a step-by-step installation guide. We also provide video tutorials to make the setup quick and easy.
Q: What if I switch computers or need to reinstall?
A: No problem. Your purchase includes unlimited installations on your personal machines. If you ever need help, our support team can assist - support@livewireindicators.com.
Q: How long does it take to get access after purchasing?
A: Instantly. Once payment is complete, you’ll receive download instructions and can begin using LiveWire right away.
Usage & Features
Q: Which platforms are supported?
A: LiveWire indicators are currently available for NinjaTrader. Additional platforms are being developed based on community demand.
Q: Do these indicators work in all markets?
A: Yes. While LiveWire is optimized for futures trading, it also works for stocks, forex, and crypto—any instrument available in NinjaTrader.
Q: Do I need to be an advanced trader to use these tools?
A: No. LiveWire is designed for all experience levels. Beginners benefit from simplified trade signals, while advanced traders gain powerful filtering and multi-timeframe confirmation.
Q: What makes LiveWire different from other indicator suites?
A: Many indicators flood your charts with unnecessary clutter. LiveWire was designed to cut the noise and focus only on clarity, confluence, and precision setups.
Q: Do you provide training on how to use the suite?
A: Absolutely. Along with the indicators, you’ll receive access to setup guides, video walkthroughs, and Discord community support so you can learn quickly.
Q: Can I request new features or improvements?
A: Yes. We listen closely to our trading community, and feature requests often guide future updates.
Pricing & Access
Q: Is this a subscription or a one-time purchase?
A: LiveWire Flow, LiveWire Gaps, LiveWire Key Levels, and LiveWire Waddah are all one-time payments that give you lifetime access to all included indicators and free updates.
LiveWire Expected Levels is a $30 monthly subscription.
LiveWire Volume Profile is FREE.
Q: Will I receive updates in the future?
A: Yes. Every purchase includes lifetime updates, so you’ll always have the latest versions of all LiveWire indicators.
Q: Can I use LiveWire on multiple accounts or brokers?
A: Yes. As long as you’re using your indicators personally, you can apply them to multiple accounts within NinjaTrader.
Q: Do you offer refunds?
A: Because LiveWire is a digital product, all sales are final. However, we’re confident you’ll see the difference in your trading, and our support team is here to help you maximize the tools.
Support & Community
Q: How do I get help if I run into issues?
A: You’ll have direct access to our support email and the Discord community, where traders share setups, ask questions, and get fast responses.
Q: Is there a community for LiveWire users?
A: Yes! Our Discord server is the hub for LiveWire traders—get support, share trade ideas, and connect with other like-minded traders.
Join our Discord community! LiveWire Support → #livewire-premium-support. Volume Profile Help → #volume-profile-help